CAC Blog

Client Letters

By April 24, 2020 No Comments

I was recently going through a file in which I keep letters and cards from clients. We have one client in particular that writes wonderful letters. His letters are very refreshing and he has a wonderful sense of humor. I don’t recall this gentleman’s age exactly, but he is over 90 years old. I would like to share some of these letters with you. I have changed the human names for privacy.

This first letter was one I received after having invited him to judge a pet costume contest that CAC hosted.

This is the speech I would have made if I had had the last word Saturday. My name is _______. It has been my privilege and my pleasure to serve as a judge in this fun competition. Like you, I live in a home dominated by pets. The two bosses who run the show in our household are Juliet and Barnabas, two of the greatest Italian Greyhounds in dogdom.The three human beings who complete the family of five are their obedient servants and worshipful admirers. We talk to them throughout the day; we oooh! and aaah! over them, telling them how wonderful they are and how much we love them; we brag about them to anyone who will listen. We walk them, scratch them in their favorite places, endure their pawing and face-licking, and provide a lap for them when needed. Fresh water and prime, number one dog food are always available. Stan bathes and medicates them on schedule.

The wisest, the best, the lovingest thing we do for them is to take them to the Camden Animal Clinic when invited and bring them home to follow instructions given by our DVM. We believe that the level of veterinary care could not be surpassed anywhere. We are one hundred percent confident that Juliet and Barnabas will always be treated with love and compassion by staff members whose career goal is to provide quality care for the community’s pets.

And you out there as you look at your beautifully and creatively dressed pets can truthfully think, “You might not have been here today, alive and healthy, if it had not been for the healing ministry carried out by the Camden Animal Clinic.”

And so, in conclusion, we here today, and hundreds of others not in attendance, owe a debt of gratitude and appreciation to the wonderful Elizabeth Paschall,DVM and every wonderful staff member at the Camden Animal Clinic. Are you ready to show them how much they mean to us? (Yell! Clap! Shout! Stomp! Whistle! Woof! Scream! Boom! ARf! – illustrated with stick figures doing acrobatics).

This next letter was sent after bestowing the honor of Pets of the Month on Juliet and Barnabas.

Dr. Paschall and staff,

You people have done what has never been done before: made someone belonging to the ____clan famous. And not just for the fifteen minutes that Andy Warhol assigned to every human being, but for a whole month, not just one member but two. According to the records, no (family last name) has ever been Baby of the Month, Student of the Month, etc., or Senior Citizen of the Month. On the other hand, none has ever been Horse Thief of the Month, or Public Enemy Number One. None has ever gone into a post office, fearing to see his likeness on the Wanted List. Needless to say, we are proud for Juliet and Barnabas and thankful to all of you. The Pet of the Month distinction seems not to have spoiled them. They are the same tail-wagging, face-licking, lap-sitting little darlings that they have always been. We have not caught them, puffed up, looking at themselves in the mirror or at the snapshot taken of them. They seem to be the same down-to-earth, unassuming pets that they have always been. We would still love them if they had been designated as “Rotten Mongrels of the Month”, but it is much more satisfying to love them as the Animal Clinic’s Pets of the Month. This is their last day; tomorrow they will just be ordinary citizens again. Thank you again. All of us here wish for all of you there that you continue to find joy in ministering to the pets and their owners of the community.

He passed on his clever letter writing gift to his dog Juliet. This letter is from Juliet soon after she had surgery.

Dear Elizabeth, DVM

As you know, I stayed all day long at your clinic, and you refused to accept payment. It was a nice thing to do, and every member of our family appreciates it. You must come out and spend the day with me sometime. As we say here in Tennessee, “You come out now and set a spell, hear?”
I didn’t see you on Friday -the- thirteenth. I guess that you played it safe and carried a rabbit’s foot or a four-leaf clover to work with you. The best Friday-the -thirteenth protection is to spit over your left shoulder three times and say “abracadabra” with your eyes closed.

The two ladies who took my stitches out were gentle and kind, but I could tell that they wouldn’t put up with any foolishness. One held my front paws and said nice things while the other held my back paws with one hand and used the scissors with the other. Except for being upside down, three feet off the floor, it wasn’t bad at all. I did find it hard to feel dignified and ladylike.

I’ve decided that the operation was a good thing. I really don’t need a passel of long-legged, flop-eared little dog-persons following me around expecting me to see to the fulfillment of all their needs.

I haven’t had dia—ea since that time I was so “poorly” and had to take that medicine. What in the world do they put in that pink stuff? Whew! I took all the pills but didn’t know that I was. Stan put the pill in a dog food meatball each time,and I swallowed it whole. Stan is pretty slick. I don’t ever worry about getting rabies or having worms in my heart. YUK!

Since all puppies need help getting through these things, I am thankful that I have a doctor like you. I wouldn’t be the happy, healthy puppy that I am except for you. Well, I have to go now and see if I can fnd someone to bite. Take care.

Your devoted patient,

Juliet

I have many other letters from this wonderful gentleman. Building relationships like this is just one example of the many rewards of my profession. This is one of the reasons my staff and I look forward to going to “work” each day.

We look forward to all the relationships we have yet to make.

Dr. Elizabeth Paschall